Privacy Policy

Last updated: November 14, 2025

GDPR & CCPA Compliant

1. Introduction

RLinks ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our link shortening service.

We handle data for two distinct groups: link creators (registered users) and end users (people who click links).

2. Information We Collect

2.1 Link Creator Account Information

When you create an account, we collect:

  • Email address: For account access and notifications
  • Payment information: PayPal email, crypto wallet addresses (for payouts)
  • OAuth data: If you sign in with Google (email, name, profile picture)
  • Link data: URLs you shorten, custom codes, titles
  • Analytics preferences: Dashboard settings, notification preferences

2.2 End User Click Data

When someone clicks a short link, we collect: We never store raw IP addresses

Important: We never store raw IP addresses

  • IP addresses: Hashed with SHA-256 for rate limiting (never stored plain)
  • User agent: Browser type, version, operating system
  • Referrer: Where the click came from (if available)
  • Timestamps: When the link was clicked
  • Geographic data: Country/region (derived from IP, not stored)
  • Device type: Mobile, desktop, tablet (from user agent)

2.3 Automatically Collected Information

  • Dashboard usage: Pages viewed, features used, time spent
  • Performance data: Page load times, error rates
  • Cookies: Session cookies for login (see Section 5)

3. How We Use Your Information

3.1 For Link Creators

  • Provide URL shortening and redirection service
  • Generate click analytics and earnings reports
  • Process payouts (PayPal, crypto)
  • Send account notifications and security alerts
  • Detect and prevent fraud or abuse
  • Provide customer support

3.2 For End Users (Clickers)

  • Redirect to destination URLs
  • Show interstitial ads (revenue generation)
  • Credit reward points to Rewarders accounts
  • Rate limit clicks to prevent abuse
  • Detect bot traffic and click fraud

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers: Cloudflare (CDN), Supabase (database), MagicAuth (authentication)
  • Ad networks: A-Ads, Coinzilla (for interstitial ads)
  • Payment processors: PayPal, crypto exchanges (for payouts)
  • Analytics providers: Aggregated, anonymized usage statistics
  • Law enforcement: When required by law or court order
  • Business transfers: In the event of a merger, acquisition, or sale

5. Cookies and Tracking

5.1 Dashboard Cookies (Link Creators)

We use the following cookies:

  • Session cookies: Keep you logged in (expires after 7 days)
  • Preferences cookies: Remember your dashboard settings
  • Analytics cookies: Understand how you use the dashboard

5.2 Interstitial Page Cookies (End Users)

When clicking a short link:

  • Click tracking cookie: Prevents double-counting (24 hours)
  • Fraud detection cookie: Detects bot traffic (session only)

5.3 Ad Network Cookies

Interstitial ads may include cookies from:

  • A-Ads: Anonymous Bitcoin ads (no tracking cookies)
  • Coinzilla: Cryptocurrency ads (may use cookies for targeting)

6. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption in transit: All data transmitted via HTTPS/TLS 1.3
  • Encryption at rest: Database encryption with AES-256
  • IP hashing: End user IPs hashed with SHA-256 (irreversible)
  • Access controls: Role-based access to production systems
  • Rate limiting: Prevents brute force attacks
  • JWT authentication: All API requests cryptographically signed
  • Regular audits: Quarterly security audits and penetration testing

7. Data Retention

  • Link creator accounts: Retained until you delete your account
  • Click analytics: 90 days (aggregated data retained indefinitely)
  • Deleted accounts: Purged within 30 days (GDPR compliance)
  • Financial records: 7 years (tax compliance)
  • Fraud logs: 1 year (for dispute resolution)
  • Inactive accounts: Links deactivated after 24 months of inactivity

8. Your Rights (GDPR & CCPA)

You have the following rights regarding your personal data:

  • Right to access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate data
  • Right to erasure ("right to be forgotten"): Delete your data
  • Right to data portability: Export your data in JSON format
  • Right to object: Object to processing of your data
  • Right to restrict processing: Limit how we use your data
  • Right to withdraw consent: Opt out of marketing emails

To exercise these rights, email privacy@rlinks.app. We will respond within 30 days.

Note for end users: If you clicked a short link and want your click data removed, contact us with the approximate date/time and link URL. We can purge the associated hashed IP.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your residence:

  • Primary servers: United States (AWS us-east-1)
  • CDN: Cloudflare global network (200+ data centers)
  • Database: Supabase (United States)
  • GDPR compliance: EU users' data stored in EU regions when possible

10. Children's Privacy

RLinks is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, contact us immediately at privacy@rlinks.app.

11. Do Not Track Signals

We currently do not respond to "Do Not Track" (DNT) browser signals. However, end user IP addresses are hashed before storage, providing a baseline level of privacy regardless of DNT settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be announced via:

  • Email notification to link creators
  • Dashboard banner notification
  • Updated "Last updated" date at the top of this page

Continued use of the Service after changes take effect constitutes acceptance of the new Privacy Policy.

13. Contact Us

For privacy-related questions or concerns:

14. Third-Party Services

RLinks integrates with the following third-party services. Please review their privacy policies:

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